Terms of Service

1. About Sprout

Sprout is a parent-guided, child-friendly life-skills learning service operated by CALL SNAP SYSTEMS LLC ("Sprout," "we," "us"). Sprout is offered for children ages 5 through 12 and their parents or legal guardians. By creating a parent account or using Sprout, you agree to these Terms.

2. Parent or legal guardian participation

A parent or legal guardian must create and control the Sprout parent account. Child Mode may be used only for a child for whom the participating adult is authorized to provide consent.

Parents are responsible for keeping their account credentials secure and for supervising their child's use of Sprout as appropriate for their family.

3. Subscriptions, trials, and billing

Sprout is offered on a subscription basis.

• Plans. Monthly plan at $14.99/month. Annual plan at $119/year. One subscription covers one family account with up to 3 child profiles.
• Free trial. New subscribers receive a free trial of 7 days. You will not be charged if you cancel before the trial ends. At the end of the trial, the subscription begins automatically and the payment method on file is charged unless you cancel.
• Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled. We will notify you before any price change takes effect on your subscription.
• Payment. Payments are processed by Stripe. By subscribing, you authorize us and our payment provider to charge your payment method for the subscription and any renewals. Prices are shown in U.S. dollars unless stated otherwise at checkout; if taxes apply to your purchase based on where you live, they will be shown at checkout or added as required by law.
• Cancellation. You may cancel at any time from the Parent Area or the billing portal. Cancellation takes effect at the end of the current billing period; you keep access until then. Cancelling stops future charges — it does not delete your account or your children's profiles and data, which you may delete separately at any time.
• Refunds. Refunds are governed by our Refund Policy, which forms part of these Terms.
• Failed payments. If a payment fails, we may retry it and may suspend paid features until payment succeeds. Free access may be limited during suspension.

4. Educational purpose

Sprout provides activities intended to help children practice age-appropriate life skills, reflection, decision-making, and positive behavior.

Sprout is not a substitute for professional medical, mental-health, legal, educational, or emergency services. Parents should use their own judgment about whether an activity or suggestion is appropriate for their child.

5. AI-generated experiences

Sprout uses artificial intelligence to help create personalized learning adventures, interpret normal learning reflections, generate companion responses, create real-world missions, and support certain parent-facing insights.

AI-generated material can be incomplete, unexpected, or inaccurate. Sprout uses safety controls intended to reduce inappropriate output, but no automated system can guarantee perfect results.

6. Child safety

Sprout is designed for ordinary learning and reflection, not emergency communication or crisis response.

If a child may be in immediate danger or needs urgent assistance, the parent or another responsible adult should use appropriate emergency or professional resources rather than relying on Sprout.

7. Appropriate use

You may use Sprout only for lawful purposes and in accordance with these Terms. You may not attempt to interfere with the service, bypass access or safety controls, access another family's information, misuse the service, or use Sprout to harm another person.

8. Privacy and children's information

Our collection, use, processing, retention, and deletion practices are described in the Sprout Privacy Policy. Required parental consent must be completed before Child Mode is made available for a child.

9. Parent controls

Parents can review and correct their child's information, manage learning priorities and settings, withdraw consent, delete a child profile, and delete the account from the Parent Area at any time.

10. Intellectual property

Sprout, including its software, stories, characters, illustrations, videos, and other content, is the property of CALL SNAP SYSTEMS LLC or its licensors and is protected by intellectual-property laws. Your subscription gives your family a personal, non-transferable license to use Sprout for your own household. You may not copy, distribute, resell, or create derivative works from Sprout content except as allowed by law.

Information you provide (such as your child's display name, interests, and learning priorities) remains yours. You grant us a limited license to use it only to operate and improve Sprout for your family, as described in the Privacy Policy.

11. Feedback

Families may choose to provide feedback about Sprout. We may use that feedback to evaluate and improve the service. Parents should avoid including unnecessary sensitive or identifying information in feedback.

12. Availability and changes to the service

We work to keep Sprout available and reliable, but we do not promise that it will always be available, uninterrupted, or error-free. We may modify, suspend, or discontinue features when reasonably necessary for safety, security, maintenance, or product improvement. If we discontinue the service entirely, we will give parents reasonable advance notice and, for prepaid periods extending beyond the discontinuation date, a pro-rated refund.

13. Termination

You may stop using Sprout and delete your account at any time. We may suspend or terminate an account that violates these Terms, misuses the service, or creates a safety or security risk, with notice where reasonably possible. Sections that by their nature should survive termination — including Sections 10, 14, and 15 — will survive.

14. Disclaimer and limitation of liability

Sprout is provided "as is" and "as available," without warranties of any kind, express or implied, to the maximum extent permitted by law.

To the maximum extent permitted by law, CALL SNAP SYSTEMS LLC's total liability arising out of or relating to Sprout will not exceed the amount you paid to Sprout in the twelve months before the claim, and neither party will be liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot lawfully be limited.

15. Governing law

These Terms are governed by the laws of the State of Missouri, United States (where CALL SNAP SYSTEMS LLC is based), without regard to its conflict-of-law rules. Nothing in these Terms limits or removes any right or protection you have under the mandatory consumer-protection law of the place where you live — including, for families in India, the Consumer Protection Act, 2019 and the DPDP Act, 2023 — and if a provision of these Terms conflicts with such mandatory law, the mandatory law prevails for you.

16. Changes to these Terms

We may update these Terms as Sprout changes. When an update requires renewed agreement or consent, Sprout may require the parent to review the new version before continued use of affected features. Material changes will be announced to parents by email or in the service before they take effect.

17. Contact

Parents may use this contact information for questions about Sprout, these Terms, privacy, billing, or their child's information. For grievances in India, contact the Grievance Officer identified in the Privacy Policy; grievances are acknowledged within 48 hours and answered within 30 days.